Highlights:
- Virgin Media Users Report Widespread Service Outages on the Morning of 14 JULY
- Over 400 Complains Logged on Downloader with Hours
- Customers Say Live Chat Support Has Been Unresponsive or Unhelpful
- Issues also reported with sky sports app lights via virgin media
- Company Yet to Issue Full Statement But Adviss Users to contact Customer Services
Virgin Media BroadBand Users Across the Uk Experienceed Widespread Disiness on Monday Morning (14 JULY), with Several Hundred Reporting A Complet Internet “Blackout” and Issues Accessing the Sky SPORTS App Via They VIRGIN LOGINS.
According to data from downloader, Over 400 Reports Were Logged in the Early Hours, with Affectated Customers Sharing their Frustration Online. Many CIGED Connectivity Failors, Poor Customer Support, and Issues Persisting for Hours.
Users Report Internet Failure and Lack of Support
One Customer Wrote: “Having Massive Problems With My Wi-Fi. [support]. ”
Another Said: “Appalling BroadBand Service the Last FEW Weeks. Recovery. ”
Users tok to social media playforms, particularly x (formerly twitter), to share their expressions and seek help, with many stating them had tried refooting Systems with success.
Sky SPORTS Access Disrupted During Test Match
In Addition to BroadBand Issues, Virgin Media Customers always reported positive accords the sky sports app, coinciding with the Final Day of a Major Test Cricket Match.
One user posted: “Come on Virgin Media, IT’s The 5th Day of the Test Match in 5 Minutes and the Sky SPORTS LOGIN IS BROKEN … please acnowledge and fix it soon.”
Another Added: “Trying to watch sky sports cricks on the app used my virgin Go Login and I’m getting An ‘Access Denied’ Error.
Company Response Pending
Virgin Media Has Not Yet Issted An Official Statement About the Current Outage. Howder, Its Social Media Support Team Has Responded to Individual Complaines, Directing Users to contact Customer Services for Further Assistance.
The Last Significant Disleption Occurred in February This year, when CUSTONERS SIMILARY REPORTED A “Total Blackout.” At the time, a virgin media spakeesperson Apologide and said the compny was working urgently to resolution the first.
It Remains Unclear How Long The Current Problems Will Persist or What COMPENSATION Will BE Offered to Affectated Users.
